TrustMark government-endorsed quality scheme

Building and consumer protection · Government-endorsed home improvement quality scheme

Different organisations. Trustmark Trades is an independent company, not affiliated with or endorsed by TrustMark. Trustmark Trades membership does not imply TrustMark registration.

TrustMark is the government-endorsed quality scheme operated at trustmark.org.uk. Trustmark Trades is an independent company, not affiliated with or endorsed by TrustMark. A listing with Trustmark Trades does not mean a business is TrustMark registered.

Checked November 2026Official sources below.

What it covers and whether it is required

TrustMark covers work in and around the home through approved Scheme Providers and Registered Businesses. It is generally a voluntary quality scheme, although particular government-funded programmes can require registration and additional compliance.

Joining requirements and costs

Businesses register through a Scheme Provider and must meet the relevant technical competence, trading practice and customer service requirements. Scheme Providers check and monitor businesses. TrustMark registration is separate from any statutory trade registration and from membership of this site’s directory.

Check the current fees with TrustMark government-endorsed quality scheme before applying. Ask whether the quotation includes application, assessment, renewal and any per-job charges. Use published fees or ask for a written quotation.

What it means for homeowners

Use TrustMark’s own search for the exact business and trade. TrustMark describes a minimum two-year guarantee and financial protection expectations, but customers should obtain the precise cover before contracting. Its complaints route begins with the business and can involve the Scheme Provider and further dispute resolution.

How to check a claim

Official member, card or certificate check: TrustMark government-endorsed quality scheme.

Match the record to the named person or contracting business. Check the current scope, not just a logo on a van or an old certificate. If the public record does not show the detail you need, ask the body to confirm it before appointing the business.

Where the scheme applies

A UK home improvement quality scheme. Funding programmes and registered trade scopes differ, so check the actual business record and the rules for the project location.

Common questions

Are TrustMark and Trustmark Trades the same organisation?

No. Trustmark Trades is independent and is not affiliated with or endorsed by TrustMark. Check TrustMark registration directly at trustmark.org.uk.

How do I check TrustMark government-endorsed quality scheme status?

Use the official verification service linked in this guide. Match the person or legal business name, current status and relevant work category. For a guarantee, check the document issued for your contract as well.

Official sources

Sources checked November 2026. Scheme rules can change; confirm current requirements before applying or signing a contract.