The platform

Our own software. Built for trades.

Your website, your directory profile and your members dashboard all run on software we built in-house. It’s why everything connects, and why we can fix things ourselves.

Rated 5.0 from 48 Google reviews£299 + VAT a monthNo contract, cancel any time

wilsonsplumbing.co.uk on a laptop, built by Trustmark Trades
wilsonsplumbing.co.uk on an iPhone

01 · Your website

Custom-coded, not a marketplace theme.

Pages for your services and the towns and areas you cover, set up to be found on Google and AI search tools like ChatGPT.

More about our websites

drainflush.co.uk on a laptop, built by Trustmark Trades
drainflush.co.uk on an iPhone
ecodrainsolutions.com on a laptop, built by Trustmark Trades
ecodrainsolutions.com on an iPhone

02 · Your directory profile

A video profile on trustmarktrades.com.

Every member gets a profile on the Trustmark Trades directory, with a video of you, so people can see who they’re calling before they ring. It links back to your website and uses your tracked number.

See an example profile

03 · Your members dashboard

Everything that comes in, in one place.

Log in at members.trustmarktrades.com.

Call tracking

Every call to your local landline is logged, so you know someone rang.

A text for every call

Your landline forwards to your mobile, and every call lands in one text thread on your phone.

Enquiries

Form enquiries from your website and directory profile, in one place.

Review requests

Finished a job? Send a review request from your dashboard so happy customers can leave a Google review.

Jobs CRM (optional)

Keep track of jobs and invoices in the same place, if you want to.

Number blocking

Numbers our members report as nuisance or scam callers are blocked across all our sites.

04 · Behind the scenes

We run it, so you don’t have to.

Our team runs every member’s account on our own operations platform: building sites, publishing completed jobs, managing numbers and blocking nuisance callers. You don’t need to touch any of it.

Your site is built by our experienced in-house team, led by Olly.

Your enquiries are yours

Never shared. Never sold.

Anything that comes in from your website, your directory profile or your Facebook page belongs to you. We never share it, sell it or pass it to another trade.

Questions

Platform questions

Something else? Get in touch or message us on WhatsApp.

Is this your own software?

Yes. The websites, the directory, the members dashboard, the call tracking, the review requests and the jobs CRM are all built and run by us in-house.

Does the caller get a text?

No. The text for every call only ever goes to you. We never text your callers.

Do I have to use the jobs CRM?

No, it’s optional. Some members run their jobs in it, others just use the call tracking and review requests.

Who owns my enquiries?

You do. Calls and enquiries from your website, directory profile and Facebook page are yours and are never shared with anyone.

See the dashboard on a free call

Book a free call. We’ll look at how you get work now, show you a site we’ve built for a trade like yours, and tell you straight if we’re not the right fit. £299 + VAT a month. No setup charge. No contract, cancel any time.