RECC

Renewables and energy · Renewable energy consumer code

The Renewable Energy Consumer Code sets requirements for businesses selling and installing renewable energy systems for domestic customers. It focuses on how consumers are treated, rather than replacing technical installer certification.

Checked Official sources below.

What it covers and whether it is required

RECC membership is a consumer protection commitment. It is separate from MCS certification. MCS’s redeveloped scheme no longer universally requires a separate consumer code, although legacy and funding conditions need checking.

Joining requirements and costs

RECC’s application route requests business information, public liability insurance and the sales, contract and warranty arrangements relevant to the applicant. Members must comply with the Code, including its requirements for customer protection and complaint handling.

Check the current fees with RECC before applying. Ask whether the quotation includes application, assessment, renewal and any per-job charges. Use published fees or ask for a written quotation.

What it means for homeowners

Check the official member list before signing. Read the contract, workmanship warranty and any separate insurance documents. RECC provides a route for complaints about member conduct; the available remedy depends on the problem and the applicable protection.

How to check a claim

Official member, card or certificate check: RECC.

Match the record to the named person or contracting business. Check the current scope, not just a logo on a van or an old certificate. If the public record does not show the detail you need, ask the body to confirm it before appointing the business.

Where the scheme applies

Domestic renewable energy businesses operating in the UK. Confirm the member’s trading entity and the applicable funding rules for your nation.

Common questions

Does RECC membership certify the technical design of a heat pump?

No. RECC concerns consumer-facing practice. Technical certification, the installer’s technology scope and the design documents need separate checks.

How do I check RECC status?

Use the official verification service linked in this guide. Match the person or legal business name, current status and relevant work category. For a guarantee, check the document issued for your contract as well.

Official sources

  1. RECC: recc reinforces its value in the role of consumer protection
  2. RECC: how to join
  3. RECC: consumers
  4. RECC: redeveloped installer scheme

Sources checked November 2026. Scheme rules can change; confirm current requirements before applying or signing a contract.

Need a tradesperson? Find local trades on trustmarktrades.com, the independent Trustmark Trades directory. Check any professional registration directly with the relevant body.